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SMB Community Podcast SMB Community Podcast Dave Sobel FEAR & GREED | Business News FEAR & GREED | Business News Fear and Greed The Netty Life The Netty Life DRN1 The Near Memo The Near Memo Greg Sterling, Mike Blumenthal & David Mihm The Nonprofit Show The Nonprofit Show American Nonprofit Academy Economic War Room Economic War Room Blaze Podcast Network Service MVP Sales Training Podcast with Joe Crisara Service MVP Sales Training Podcast with Joe Crisara Service MVP The Program Design Podcast The Program Design Podcast Lauren Monique Relocalizing Health with Dave Chase Relocalizing Health with Dave Chase TopHealth Media We Are Spiraling We Are Spiraling Priya Anand The Quarter Hour: the best daily radio industry podcast The Quarter Hour: the best daily radio industry podcast podtential originals PWTorch Dailycast PWTorch Dailycast Pro Wrestling Torch Influencer Confidential Influencer Confidential Sidewalker Daily The EarthWorks Podcast The EarthWorks Podcast EarthWorks Podcast Answers Podcast Answers Lehman Creations LLC Autoblog News Autoblog News The Jacob Shapiro Podcast The Jacob Shapiro Podcast Jacob Shapiro Bloomberg News Now Bloomberg News Now Samejo Flash Stock Reports (Video) Flash Stock Reports (Video) Flash by StockSentinel.AI Radio 1370AM Peligrosa.mx Tlax/Pue Radio 1370AM Peligrosa.mx Tlax/Pue grupo informativo 1370AM sa de cv Fox Business Hourly Report Fox Business Hourly Report FOX News Podcasts Truth with GSW Truth with GSW Gbenga Samuel Wemimo (GSW) Closing Market Report Closing Market Report Todd E. Gleason Empowerment with Elizabeth Empowerment with Elizabeth Elizabeth Swindell Across The Bar Podcast Across The Bar Podcast Laura Brounstein & Peter Rahbar 10PlusBrand 10PlusBrand Joanne Z. Tan, Brand Strategist, 10 Plus Brand, Inc. Markets Outlook Markets Outlook CoinDesk Self Publishing School: How To Write A Book That Grows Your Impact, Income, And Business Self Publishing School: How To Write A Book That Grows Your Impact, Income, And Business Chandler Bolt, Founder of selfpublishing.com Artificial Intelligence Growth Architect | Connor with Honor | Real Estate Consultant Artificial Intelligence Growth Architect | Connor with Honor | Real Estate Consultant Connor T. MacIvor | Connor with Honor This Morning With Gordon Deal This Morning With Gordon Deal Compass Media Networks Add To Cart: Australia’s eCommerce Show Add To Cart: Australia’s eCommerce Show Nathan Bush Finanz-Szene - der Podcast Finanz-Szene - der Podcast Christian Kirchner, Heinz-Roger Dohms Professional Ag Marketing Podcast Professional Ag Marketing Podcast Mike Minor Say It Anyway Say It Anyway SE Ranking x Planable The Rich Somers Report The Rich Somers Report Rich Somers KGCI: Real Estate on Air KGCI: Real Estate on Air KGCI: Real Estate on Air eXp Executive Masterclass eXp Executive Masterclass eXp University
SMB Community Podcast

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SMB Community Podcast

Dave Sobel

Should You Give a Proposal at the First Meeting? SMB Sales Strategies Explored

July 02, 2026 3:00am 25 min

The conversation focused on the practice of providing managed service pricing to customers during an initial meeting. One concept discussed was that MSPs are encountering prospects who increasingly expect immediate, tran...

When Employees Want More Money: Strategies for MSP Owners

June 25, 2026 3:00am 25 min

The episode’s principal focus is on managing employee compensation requests within MSP operations, specifically addressing scenarios in which employees request significant raises. The discussion highlights the need for M...

Should Your MSP Offer a Single Plan or Multiple Options?

June 18, 2026 3:00am 24 min

A significant regulatory development affecting MSPs was discussed: the US Government ordered the suspension of access to the Fable 5 and Mythos 5 AI models by any foreign national, including those inside and outside the ...

Is EOS the Right Fit for Small MSPs? Strategies, Pitfalls, and Real-World Lessons

June 11, 2026 3:00am 25 min

A central discussion in the podcast focused on the applicability of the Entrepreneurial Operating System (EOS) for small Managed Service Providers (MSPs). Divergent perspectives were presented regarding whether the EOS f...

Adapting Your MSP Stack for AI Management and Security

June 04, 2026 3:00am 21 min

Discussion centered on the evolving role of Artificial Intelligence (AI) in the MSP technology stack, emphasizing the necessity for MSPs to deploy tools that can comprehensively manage AI, particularly concerning securit...

How AI Disrupts the Per-Seat Model for MSPs

May 28, 2026 3:00am 23 min

A central development addressed is the projected effect of AI on the per-seat pricing model that underpins many MSP service offerings. According to the discussion, AI could reduce white-collar jobs by 30-50%, leading to ...

Managing Shadow IT in the Age of AI: Strategies for Modern MSPs

May 21, 2026 3:00am 27 min

The most consequential development discussed is the rapid proliferation of Shadow IT in client environments, with emphasis on the unchecked adoption of cloud SaaS applications and artificial intelligence (AI) tools by en...

Navigating Vibe Coding: MSPs, Clients, and AI-Assisted Development

May 14, 2026 3:00am 23 min

Recent reports highlight that Google Chrome and Anthropic’s desktop applications have introduced covert, non-optional downloads onto user devices without explicit notification or opt-out mechanisms. According to referenc...

Creative Ways for SMBs to Recognize and Reward Employees for Outstanding Performance

May 07, 2026 3:00am 25 min

Employee recognition structures and their risk-reduction implications received primary focus in this discussion. Both Amy Babinchak and James Kernan outlined verification-based strategies, such as leveraging Microsoft Te...

Paying Techs Commissions: Best Practices and Pitfalls for MSPs

April 30, 2026 3:00am 24 min

Compensation models for technical staff in MSPs require careful alignment with business objectives and operational capacity. Both James Kernan and Amy Babinchak emphasized that financial incentives such as commissions or...

Responding to Price Objections: Value Conversations and Consulting for MSPs

April 23, 2026 3:00am 22 min

A central theme of the episode is the challenge of communicating and defending pricing for managed services. Amy Babinchak and James Kernan described frequent client objections regarding cost, focusing on the importance ...

Building a $20 Million MSP: Insights from Brian Strong of TenHats

April 16, 2026 3:00am 21 min

Managed Service Providers (MSPs) face measurable hurdles when scaling businesses past certain revenue thresholds, particularly the $10 million annual mark. The episode’s primary focus is the operational and sales methodo...

Why Your Business Is Worth More When You Are Not Involved in Daily Operations

April 09, 2026 3:00am 25 min

NinjaOne’s reported growth and positioning within the MSP software landscape presents a notable development for service providers evaluating vendor ecosystems. According to statements reviewed by Ryan Morris and Dave Sob...

Getting Margins Right: The Essential Mix of Recurring, Product, and Professional Services for MSPs

April 02, 2026 3:00am 25 min

The episode centers on profit margins and service mix strategies for MSPs, emphasizing the importance of maintaining recurring revenue margins above 50%, preferably targeting 65–70% for long-term sustainability. Industry...

Do You Always Say Yes? MSP Sales, Partnerships, and Project Management

March 26, 2026 1:00am 17 min

Microsoft’s decision to increase pricing across its Microsoft 365 product suite, excluding Business Premium, is a notable development for MSPs and IT service providers managing client subscriptions and budgets. According...

Has M&A Activity for MSPs Picked Up in 2026?

March 19, 2026 1:00am 17 min

https://www.theinformation.com/articles/iran-war-imperils-300-billion-gulf-ai-spending?utm_campaign=article_email&utm_content=article-16718&utm_medium=email&utm_source=sg The war: The USA has bombed three data centers ow...

Navigating Invisible Work: AI, Automation, and the Challenge of Proving Value as an MSP

March 12, 2026 1:00am 25 min

A significant risk area discussed is the challenge of “invisible work” in managed services due to increasing automation and the adoption of artificial intelligence (AI). Customers, according to participants, increasingly...

Building Your MSP as the Local Hometown Favorite: Practical Community Strategies

March 05, 2026 1:00am 16 min

The most consequential development highlighted in the episode is Anthropic’s refusal to alter its AI contract terms for the US federal government, specifically regarding the prohibition of mass domestic surveillance and ...

Getting Clients to Take Data Privacy Seriously in the Age of AI and Compliance

February 26, 2026 3:00am 23 min

The primary discussion in the episode centers on the increasing risk to data privacy posed by the adoption of artificial intelligence (AI) applications within SMB environments. Panelists highlighted the challenge of educ...

Practical Tips for Better Business Conversations and Simple Contracts for MSPs

February 19, 2026 1:00am 26 min

This Week's Highlights:1. Elevating Your Business ConversationsEver feel anxious about those business-focused meetings with customers? You’re not alone! In this episode, Amy Babinchak and James Kernan share their persona...

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